Terms of use

16. Complaints

16.1. We are authorized to provide consultancy services. We are committed to high quality legal advice and client care and aim to offer all our clients an efficient and effective service. However, if you would like to discuss how the service provided to you could be improved, the level of your bill, or should there be any aspect of our service with which you are not satisfied, an informal chat can put matters back on track. Our resolutions team will deal with your concerns informally and try to resolve them as soon as possible.